Customer Privacy

Privacy Policy

Introduction

This Privacy Policy explains how Novelties Express collects, uses, maintains, protects, and discloses information when you visit our website, purchase our products, contact us, create an account, or otherwise interact with our services.

In this Privacy Policy, “Novelties Express,” “we,” “us,” and “our” refer to Novelties Express. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from service providers that help us operate our business.

This information may include:

• Your name, email address, telephone number, and contact details.
• Billing, shipping, and order information.
• Account information, preferences, and communications with us.
• Payment information needed to process a transaction.
• Your device type, browser, IP address, approximate location, and website activity.
• Information collected through cookies and similar technologies.

How We Use Your Information

We may use information we collect to:

• Process, fulfill, and manage orders and payments.
• Provide customer service and respond to questions or requests.
• Communicate with you about orders, products, services, and account activity.
• Personalize and improve our website, products, and customer experience.
• Send marketing communications when permitted by law or when you have provided consent.
• Detect, prevent, and address fraud, unauthorized activity, and security issues.
• Comply with legal obligations and enforce our policies.

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, and similar technologies to remember preferences, understand website traffic, improve functionality, measure marketing performance, and provide a better shopping experience.

You may be able to control cookies through your browser settings. If you disable cookies, some features of the website may not function properly.

How We Share Information

We may share information with companies and service providers that help us operate our business, including website hosting, ecommerce, payment processing, shipping, analytics, customer service, fraud prevention, and marketing providers.

We may also disclose information when required by law, to protect our rights and safety, to investigate fraud or security concerns, or in connection with a business transfer such as a merger, sale, financing, acquisition, or reorganization.

Payment Information

Payments may be processed by third-party payment providers. We generally do not store complete payment-card information on our own systems. Payment providers may collect, use, and protect payment information according to their own privacy policies.

Shopify and Service Providers

Our online store may be powered by Shopify and may use other service providers to support website functions, payments, orders, shipping, communications, analytics, and security. These providers may process information as needed to provide their services to us.

Data Retention and Security

We retain information for as long as reasonably necessary to provide our services, complete transactions, comply with legal and accounting requirements, resolve disputes, enforce agreements, and protect our business.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, portability, or information about how your information is used and shared.

You may also have the right to opt out of certain marketing communications. You can unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us directly.

We may need to verify your identity before completing a privacy request. Your rights may be limited by applicable law, and we will respond to qualifying requests as required by law.

Children’s Privacy

Our website and services are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children without appropriate legal authorization.

Third-Party Links

Our website may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. When we make changes, we will update the date shown at the beginning of this policy.

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise privacy rights available to you, call 941.313-3151 or email noveltiesexpress@hotmail.com"> .

Do Not Sell or Share My Personal Information

Your Privacy Choices

Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information and the use of your personal information for targeted advertising.

These terms may have specific meanings under applicable privacy laws. Exercising an opt-out choice does not prevent Icon Fan Favorites from using information when necessary to provide requested services, process orders, maintain security, prevent fraud, or comply with legal obligations.

Submit an Opt-Out Request

We may need to verify information connected with your request. Privacy rights and available choices may vary based on your location and applicable law.

Authorized Agents

Where permitted by law, an authorized agent may submit a request on your behalf. We may request proof that the agent has permission to act for you and may require additional verification before processing the request.

Non-Discrimination

Icon Fan Favorites will not unlawfully discriminate against you for exercising privacy rights available under applicable law.

If you need assistance with a privacy request, call 937.823.8450 or email noveltiesexpress@hotmail.com"> .